Shipping policy
SHIPPING POLICY
Thank you for shopping at Galaxiumly! We are committed to delivering your orders as quickly and efficiently as possible.
Shipping Times
Due to high demand and the international nature of our logistics, please note the following estimated delivery times:
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Order Processing: 1–3 business days.
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Estimated Delivery: 7–15 business days.
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Please note that these are estimates and delivery times may vary based on your location and local customs processing.
Tracking Your Order
Once your order has shipped, you will receive a confirmation email with a tracking number. You can use this number to monitor the progress of your delivery.
Shipping Rates
Shipping costs are calculated at checkout based on your delivery address. We strive to offer competitive rates and occasionally provide free shipping promotions for our customers.
Customs and Import Duties
Galaxiumly is not responsible for any customs or import taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).
Damages and Lost Items
We are not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim. Be sure to save all packaging materials and damaged goods before filing a claim.
Contact Us
If you have any questions about the shipping status of your order, please reach out to us at galaxiumly@gmail.com.